Fix Outlook Error Code 0x800CCC13: Troubleshooting Guide

User Query: I’m receiving error code 0x800CCC13 when attempting to send emails through Outlook. I’ve already restarted my computer, but the issue persists. Please provide the solution to fix Outlook error 0x800CCC13!

Summary: Outlook Error Code 0x800CCC13 is a common issue that many users usually face after a Windows update. This error typically occurs when trying to send emails, while receiving emails may still work fine. It’s usually caused by corrupted system files, Outlook data issues, or permission problems. However, the good news is you can easily fix it. In this blog, we will discuss the manual and a professional DRS PST File Repair Tool for a quick and hassle-free recovery.

What is Outlook 0x800CCC13 Cannot Connect to the Network?

Outlook Error 0x800CCC13 is commonly displayed as: Task” ‘user@example.com – Sending’ reported error (0x800CCC13): Cannot connect to the network. Verify your network connection or modem.

This message points to a problem when Outlook tries to send an email, but it’s unable to connect to the necessary network components.

What Causes Outlook Error 0x800CCC13?

Before going into the solution, let’s quickly understand the causes. Common reasons include:

  • Corrupted Outlook PST or OST files.
  • Incomplete or faulty Windows updates.
  • Also, faulty Outlook add-ins.
  • Sometimes, damaged system files.
  • Running Outlook in compatibility mode.

How to Fix Outlook Error 0x800CCC13?

This section will discuss the most effective methods to fix this Outlook error. Let’s explore each method in detail:

Method 01: Run Outlook as Administrator

  1. Firstly, close Outlook completely.
  2. Then, right-click on the Outlook shortcut.
  3. After that, select Run as administrator.
  4. Try sending an email to see if the issue is resolved.

Method 02: Use SFC Scan to Resolve Outlook Error 0x800CCC13

  1. Press Win + X and select Command Prompt (Admin) or Windows Terminal (Admin).
  2. Now, type: sfc /scannow and press Enter.
  3. Wait for the scan to complete and restart your PC.

Method 03: Disable Faulty Add-ins to Fix 0x800CCC13 Error in Outlook

  1. Open Outlook in Safe Mode by pressing Win + R, typing outlook /safe.
  2. Then, go to File and choose Options.
  3. After that, click on Add-ins.
  4. Now, click Go next to COM Add-ins.
  5. Uncheck all add-ins and restart Outlook.
  6. Enable them one by one to identify the faulty one.

Quick & Effective Methods to Fix Outlook Error 0x800CCC13

If your Outlook PST file is corrupted or damaged and shows this error, you can directly use the professional DRS Outlook PST Repair. This tool is specially designed with an advanced algorithm to repair corrupted PST files without data loss. It also helps to preserve data originality, formatting, and structure throughout the recovery process. In addition, you can choose different recovery modes as per your needs, including Standard, Advanced, and Deep.

One-Time Service Available
For a more customised, cost-effective, and quick recovery. You can request one-time Outlook recovery from our technical support.

Quick Steps to Repair a Corrupted PST File

  1. Firstly, download & install the DRS PST Repair Tool.Download DRS PST Repair Tool
  2. Next, click on Open and browse the corrupted PST file.Open and browse
  3. Then, you can choose recovery modes and other options. Click OK.Click Next.
  4. After that, you can preview all the recovered PST file data.Preview
  5. Lastly, click Save and choose different Saving Formats.Press OK

Why Choose DRS PST File Repair?

This tool offers several advanced features, such as:

Accurate and Risk-Free PST Recovery

This tool helps to repair a completely corrupted PST file without risking data loss. It maintains the original structure, formatting, and hierarchy, making sure your emails and other mailbox items stay intact.

Multiple Recovery Modes for All Scenarios

If your PST file is slightly corrupted or severely damaged, the tool offers three tailored recovery modes: Standard, Advanced, and Deep. To handle all levels of corruption effectively and flexibly.

Flexible Saving and Export Options

After repairing the file, you can save the recovered data in various formats like PST, MSG, EML, MBOX, and more. This flexibility allows you to migrate or backup your Outlook data in your preferred format.

Conclusion

In this technical blog post, we discussed several methods to fix Outlook error 0x800CCC13. While the manual method is free to use, they are only helpful in some cases. So, if your PST file is severely corrupted and create this Outlook error. You can use the recommended professional tool. This solution is ideal for every user, such as basic, advanced, enterprise, and technician levels. Moreover, the demo version of this tool is also available to explore its features and functionality.

Frequently Asked Questions

Q.1 What is Outlook Error Code 0x800CCC13?

Ans: This error occurs when Outlook fails to send emails due to connectivity or file corruption issues, often following Windows updates.

Q.2 What causes Outlook Error 0x800CCC13?

Ans: It’s mainly caused by corrupted PST files, faulty add-ins, system file errors, or running Outlook with insufficient permissions.

Q.3 Can I fix Outlook Error 0x800CCC13 without reinstalling Outlook?

Ans: Yes, most users can resolve it using system tools or a PST repair utility—reinstallation is not usually required.

Q.4 Does Outlook Error 0x800CCC13 affect email sending and receiving?

Ans: It mostly affects sending. Users can typically still receive incoming emails without any issues.

Q.5 Is there a tool to fix Outlook Error 0x800CCC13 automatically?

Ans: Yes, the DRS Outlook PST Repair provides a reliable and automated way to repair and restore PST files and resolve the error.

About The Author:

I, Aaradhya Jain, a technical content writer at DRS Solutions, specializes in delivering clear, practical guides on data management, migration, and recovery tools. With a detail-oriented and user-first approach mindset, I transform complex processes into actionable insights for IT professionals and decision-makers.

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