How to Solve Outlook IMAP Error 0x800ccc0e in Outlook

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Outlook reported error (0x800ccc0e) arises when Outlook fails to identify your email account on the server. Thus, it stops sending and receiving emails. Now, there can be many possible reasons for the same. We will discuss a few of them.

Reasons for IMAP Error 0x800ccc0e in Outlook 2016

For a single Outlook error, there can be many possible reasons. Also, it is mandatory to learn about the root of the Outlook error because, based on that, we can adopt a suitable solution. Therefore, we will describe some of the most obvious reasons for IMAP error message code 0x800ccc0e Outlook 2016.

  • When your Internet connectivity strength is not sufficient to establish a connection, you will encounter the Microsoft Outlook error 0x800ccc0e.
  • A suspected email may sometimes contain malicious programs that can damage the mailbox files and leak confidential data. It also leads to the Outlook issue.
  • Add-ins enable additional functionalities in the Outlook application, but faulty add-ins can infect even the regular functioning of the email client.
  • Outlook unable to connect to the server when the configuration settings are not set to suitable values.
  • Windows defender and antivirus programs often block the Outlook application from connecting to the server.

These are a few prominent reasons for the Outlook error code 0x800ccc0e. Now, let us check how to fix the send receive error Outlook 0x800ccc0e.

Methods to Resolve Outlook Error Code 0x800ccc0e in Windows

As the 0x800ccc0e error in Outlook means, Outlook is unable to authenticate your email account on the server, thus preventing you from sending and receiving emails. Now, we mention the significant causes of the issue. Depending on that, you can adopt different practices to resolve this Outlook error code.

#1. Check Internet Connectivity

The first thing you can do to resolve the Outlook error code 0x800ccc0e is to make sure your Internet connection is working properly. It is because of weak connectivity that you are facing the Outlook issue. A weak Internet connection prohibits the Outlook application from establishing a secure connection to the server. So, make sure that your Internet signal strength is stable.

#2. Check Outlook Email Settings

Incorrect Outlook settings also lead to the Outlook Express Error 0x800ccc0e code, as we mentioned above. Therefore, configuring your Outlook email settings is another thing you can do to fix the Outlook issue. Follow the below instructions to check Outlook email settings.

  • Open the Control Panel and search for Mail in the search bar.
  • After that, click on the Mail (Microsoft Outlook) application and click the Email Account button in the appeared wizard.
IMAP error 0x800CCC0E
  • Now, select the desired email account and click on the Change button.
IMAP error 0x800CCC0E - change
  • It will open the Account Setup wizard. Here, check the server settings and other options.
  • After that, click on the More Settings button.
  • Choose the Advanced tab in the More Settings wizard.
  • Provide the required IMAP and SMTP server and click on the OK button to save changes.
internet email settings

#3. Disable Firewall and Antiviruses

It may be possible that Windows Firewall is blocking the Outlook application permissions to establish a connection with the server that further leads to the Outlook error 0x800ccc0e. Therefore, you have to disable the firewall and Antivirus programs so that the Outlook application can connect to the server.

#4. Delete Suspicious Emails from your Mailbox

Sometimes, the emails you receive may contain malicious files. It can harm your mailbox items and also system files. If Outlook is configured to keep emails from a sender not in your contact list in the spam folder, you can easily identify suspicious emails.

However, if you receive emails from unauthorized senders, you better not open them as they may contain malicious programs. It will block Outlook from connecting to the server and results in Outlook sync error 0x800ccc0e. So, you should check your mailbox and delete all suspicious emails.

#5. Increase Server-Timeout Settings

You can also try increasing the server timeout as it can cause Outlook IMAP error 0x800ccc0e. Follow the below steps to increase server timeout settings.

  • Open the Control Panel and search for Mail (Microsoft Outlook) Click on the Email Account button.
  • After that, select the desired email account and press the Change button.
  • Click on More Settings and switch to the Advanced tab.
  • Here, increase the Server Timeout. Hit the OK button to save the changes.
server timeouts

#6. Turn Off Third-Party Add-ins

Faulty add-ins in Outlook are also one of the primary causes of MS Outlook error code 0x800ccc0e. So, you need to disable the faulty add-ins to fix the Outlook IMAP error. Below are the steps to disable Outlook add-ins.

  • Press Win+R to open the Run wizard.
  • Type ‘Outlook/ safe’ in the field and press the Enter button.
  • It will open MS Outlook in safe mode. Click on the File button.
  • Select the Options option and click on the Add-ins tab.
  • After that, scroll down and click on the Go button.
  • Untick all the add-ins and press OK to save changes.
  • Now, start the Outlook application. Check if the problem has been resolved or not.

#7. Reconfigure SMTP Server Settings

To reconfigure SMTP server settings, you need to open the Account Settings wizard and follow the below steps.

  • Select the desired email account and click on the Change button.
  • In the Change Account window, click on the More Settings button.
  • After that, switch to the Outgoing server tab and tick the My Outgoing Server (SMTP) requires authentication option.
  • After that, click on the OK button to save changes

#8. Repair Corrupted Outlook Data File

Another significant reason for Outlook error 0x800ccc0e is damaged Outlook data files. If you are facing an issue because of corrupted data files, you can fix the problem simply by repairing the damaged data file using SCANPST.exe. Follow the below steps.

  • Go to the root folder of MS Outlook and search for scanpst.exe.

(C:\Program Files\Microsoft Office\root\Office16)

  • Open exe and click the Browse button to select the desired PST file.
  • After that, click on the Start button to start scanning for corruption.
  • Next, click on the Repair button to start the file repair.
  • After completing the file repair, you will see a pop-up. Click OK to close it.

What if the Outlook Data File is Severely Corrupted?

SCANPST.exe is the inbuilt inbox repair tool to fix minor corruptions of the Outlook data file. However, it is not recommended to restore data from a heavily corrupted file through the SCANPST.exe.

So, what should you do to repair heavily corrupted Outlook PST files?

For this, we suggest the professional DRS PST Recovery Tool. It is the most effective and reliable utility to repair severely damaged Outlook PST files and restore maximum data. This exceptional tool supports PST files created by any version of MS Outlook. Moreover, it provided various features like mailbox preview, advanced search options, repair encrypted files, etc. Thus, it is the best solution to repair corrupted PST files, and further fix Outlook IMAP error 0x800ccc0e.

Key Takeaways

IMAP error 0x800ccc0e in Outlook occurs because of an unauthenticated Outlook account on the server. It prevents sending and receiving emails. There are various causes for this error. And depending on that, there are different solutions to them, like configuring Outlook settings, disabling firewall and antivirus, deleting suspicious emails, turning off faulty add-ins, etc. A corrupted Outlook data file also leads to the 0x800ccc0e IMAP error. So, you can fix the issue by repairing the corrupted file. We recommend you opt for a professional PST Recovery tool instead of scanpst.exe because it gives more flexibility and reliability.

Video Demonstration to Fix the Outlook Error Code 0x800ccc0e

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