Fix Not Receiving Emails on Outlook: Proven Solutions Guide

Common Reasons Why Outlook Mail is Not Receiving Emails

• Without an internet connection, Outlook cannot sync and fetch new emails.
• If Outlook is in Offline Mode, it won’t receive new emails until back online.
• When your inbox or account storage is full, new emails may be blocked.
• Sometimes, Outlook mistakenly sends real emails to the Junk or Spam folder.
• An old version of Outlook may stop syncing, which prevents email delivery.
• Also, a damaged profile or corrupted file may stop syncing emails properly.

5+ Manual Methods to Fix Not Receiving Emails on Outlook

Below are some of the best manual methods that help you fix the issue. Follow each step carefully to restore access to your Outlook emails without losing any data.

Method 01: Check Your Internet Connection

Outlook needs a reliable internet connection to sync new messages. Without it, emails won’t load or update.

• Firstly, restart your modem/router.
• Now, try opening a webpage to confirm internet access.
• Then, switch to a different network if possible.

Method 02: Make Sure Outlook Is Not in Offline Mode

Sometimes Outlook accidentally switches to Offline Mode, which stops all syncing. To fix it, follow these steps:

• First, open Outlook on your system.
• Then, go to the Send/Receive tab.
• If Work Offline is highlighted, click it to go back online.

Method 03: Check Junk, Spam, or Other Folders

Emails may be redirected to folders like Junk, Spam, or Other.

• Initially, open the Junk Email folder.
• Check Other tab (if Focused Inbox is enabled).
• Then, right-click and mark legitimate emails as Not Junk.

Method 04: Empty Your Inbox to Resolve Not Getting Mail in Outlook

When your Outlook mailbox is full, you won’t receive new messages.

• Delete old, large, or unnecessary emails.
• Further, clear the Deleted Items and Junk folders.
• Also, archive old emails to free up space.

Method 05: Review Inbox Rules and Filters

Custom rules can misroute incoming messages.

• In Outlook, go to File and select Manage Rules & Alerts.
• Then, disable or delete unnecessary rules.
• Now, check all folders for misrouted messages.

Method 06: Verify Settings to Fix Not Receiving Emails on Outlook

Wrong server settings can prevent email syncing.

• Again, click on the File and choose Account Settings > Account Settings.
• After that, select your email and click Change.
• Verify your IMAP/POP and SMTP settings with your email provider.

Method 07: Update Outlook to the Latest Version

Using an outdated version of Outlook can create several problems. It’s important to update Outlook to the latest version.

• First, go to File and choose Office Account.
• Then, select Update Options & click Update Now.

Professional Method to Repair Corrupt Outlook PST File

If your Outlook PST files are severely damaged or corrupted, then Outlook not receiving any emails. So, it’s highly suggested to use the professional DRS Outlook PST Repair Tool. This top-notch utility is specifically designed to handle corrupt or damaged Outlook files without any data loss or hassle. You can save a repaired Outlook PST file in several formats, including File and Email Clients.

Simple and Quick Steps to Fix Not Receiving Emails on Outlook

1. Initially, download and install the DRS Outlook PST Repair Tool.
2. Then, click on Open and add the corrupted/damaged PST files.
3. Now, choose Recovery Mode from the several available options.
4. After that, you can check & select all the recovered PST files.
5. In the end, click Save and choose the Saving Format as per your needs.

How to Prevent Outlook from Not Receiving Emails: Top Tips for Avoiding Issues

To prevent Outlook Mail is Not Receiving Emails in the future, follow these tips:

• Keep your software updated to fix bugs and boost performance.
• Use a reliable internet connection to avoid syncing issues.
• Frequently, clear or archive old emails to create more space.
• Also, review your inbox rules to avoid misrouting emails.
• Close Outlook properly and avoid sudden shutdowns.
• Lastly, create regular backups of your Outlook data.

Final Words

In this complete blog post, we explained the best methods to fix not receiving emails on Outlook using the manual and a professional tool. The manual method is free to use. But, does not provide a guarantee of 100% accurate recovery. The main reason behind this error is that your Outlook PST file is corrupted. So, to recover your corrupted PST files, you can directly use the professional tool. It offers you a quick, reliable, and hassle-free recovery with no data loss.

Frequently Asked Questions