Did you face inconsistency ‘Outlook not opening in Windows 10’? Or are you stuck on the error ‘the information store could not be opened’? So, you are in the right place to know the reasons and methods to solve this issue.
What Causes Outlook Not Opening in Windows 10 Error?
There are many reasons for this error. Some of them are listed below.
- Poor internet connection or network leads to the error cannot open the outlook window.
- Authentication is required for some POP and IMAP email accounts that use the outgoing mail (SMTP) server.
- User’s ISP or network has a firewall that blocks connections to your outgoing email services.
- Entered incorrect credentials or account settings.
- The network requires a proxy server to build a connection with the mail server.
- Unavailability of your email server.
Here, we have mentioned the reasons for Outlook not opening on windows 10 error. Now, we will proceed to the various methods to resolve this error.
Strategies to Repair Error Outlook Not Opening in Windows 10
Method 1 – Reset File Explorer Navigation Pane
One of the most common problems is the faulty navigation pane.
- First, right-click on the Windows icon. Then, tap on the “Run” window.
- Then, enter the below code and hit Enter.
- outlook.exe\resetnavpane
This will correct the navigation panel that may have caused the issue on the computer.
Method 2 – Open Outlook Safe Mode Shortcut
Add-ins are an origin to enhance Outlook functionality. However, if you use Add-ins, then it may show an outlook not opening in Windows 10. To resolve this issue, you can use Outlook in the Safe mode and also eliminate the add-ins.
- Firstly, start by holding the key Windows + R to open the Run dialog box.
- Then, enter Outlook /safe, then click the Enter key.
- Next, pick the Choose Profile box, press the OK button. If you get a popup to enter the password, then type, and tap on the Accept button.
- Here, after opening Outlook in safe mode disable the add-ins. To eliminate the add-ins, follow the below steps,
- Firstly, open Outlook and then redirect to the File menu and tap on the Options.
- Click on the Add-ins in Outlook options.
- Under the View and manage Office Add-ins section, confirm “COM Add-ins” is chosen in the Manage box.
- Next, move to the Go button.
- In the COM Add-ins window, make sure all the add-ins are enabled under the Add-ins available section.
- Uncheck all the checkboxes to eliminate the Add-ins.
- Proceed to the OK button and stop Outlook.
Then, reopen Outlook. Enable the add-ins one at a time to ensure which add-in is causing the “cannot open outlook Windows 10 computer. Follow these below described steps to switch on Add-ins.
- Firstly, start again by clicking the key Windows + R together.
- Next, in the Run box, enter Outlook, then click the Enter key.
- Now, move to the File tab and tap on the Options.
- Here, check on the Add-ins and then allow one add-in.
- Finally, close the Outlook and restart again.
Now, the above steps are to be performed each time to add a single add-in. Moreover, repeat these steps until you find the add-in causing issue. Once you have found it, eliminate those add-ins.
Method 3 – Repair Outlook Profile
Repairing MS Outlook will identify and resolve the issue.
- First, click the key Windows+R.
- Then, type “appwiz.cpl” and hit Enter.
- Now, you have to find the “MS Office” collection.
- Here, you need to right-click on the installed office package and tap on “Change“.
- Next, press on the radio button beside “Quick Repair“.
- Finally, after they click on “Repair“.
You need to follow the on-screen instructions to solve the issue. This will resolve the problem.
Outlook Not Opening in Windows 10 – Professional method
The manual method is highly descriptive. Thus, it may lead to a big data loss. To prevent this serious issue, you can use a professional method. DRS PST Recovery Software is the most suitable Outlook PST Repair Tools that is efficient in recovering. Besides, it not just repairs the damaged data but also can recover deleted emails. Moreover, after the completion of the restoration process, users are permitted to save the data in several file formats such as HTML, PST, EML, MSG, DBX, VCF, MBOX, ICS, and Text file.
Summing It Up
Now, you may be well informed about the solutions to solve the error Outlook Not Opening in Windows 10. However, it is a usual error that can be sorted out easily. Manual methods are time-consuming and difficult to use for non-technical users. Moreover, sometimes it leads to a big data loss. Therefore, a PST Recovery tool is recommended to use. Although, it is a reliable Outlook Email Recovery Software. Besides, it has an easy interface and is faster to use.
