How Do I Migrate from Skype to Microsoft Teams? [2025 Update]

As of May 5, 2025, Microsoft has officially retired Skype, marking the end of an era for one of the most iconic communication platforms. This strategic move is part of Microsoft’s initiative to consolidate its communication services, directing users towards Microsoft Teams, a more robust and integrated collaboration tool.​

If you’re wondering how to migrate Skype to Teams or migrate from Skype to Teams, this comprehensive guide will walk you through the process, ensuring a smooth transition.

Why Is Skype Being Retired?

Skype launched in 2003 and was acquired by Microsoft in 2011. It evolved internet communication. However, with the evolution of digital communication tools and the rise of integrated platforms, Skype’s user base declined significantly, from approximately 300 million users at its peak to just 36 million in 2023 

Microsoft has decided to retire Skype to focus on Microsoft Teams, which offers enhanced features such as:​

• One-on-one and group calls
• Messaging and file sharing
• Meeting hosting and calendar management
• Community building features.

Teams is available for free and is designed to cater to both personal and professional communication needs.

How to Migrate from Skype to Microsoft Teams

Microsoft has streamlined the migration process to make it as seamless as possible.​

1. Download and Install Microsoft Teams

• Visit the official Microsoft Teams website to download the app compatible with your device.​

2. Sign In with Your Skype Credentials

• Open Microsoft Teams and sign in using your existing Skype username and password.​

3. Automatic Transfer of Data

• Upon signing in, your Skype chats and contacts should automatically appear in Teams, allowing you to continue your conversations without interruption.​

Note: Some users have reported delays in data migration. If your Skype data doesn’t appear immediately, ensure you’re using the latest version of Teams and consider joining the Teams Insider program for early access to new features.

Important Considerations

• Data Not Migrated: Certain data types, such as private conversations and chats with bots, will not transfer to Teams.​
• Exporting Data: If you prefer not to migrate to Teams, you can export your Skype data, including chats, contacts, and call history, until January 2026.
• Using Both Platforms: You can continue using Skype alongside Teams until May 5, 2025, giving you ample time to transition.​

Solutions to Important Considerations When You Migrate from Skype to Teams

While the migration from Skype to Microsoft Teams is designed to be smooth, you might still run into a few hurdles. Here’s how you can overcome them:

1. Data Not Migrated (Private Chats, Bots, Custom Settings)

Challenge: Private conversations, chats with bots, and certain user preferences from Skype are not carried over to Teams automatically.

Solution:

• Manual Export: Before the final retirement date (May 5, 2025), export your Skype data by visiting the Skype Export Tool.
• Save Important Conversations: Copy-paste crucial private conversations into a document or note-taking app.
• Re-add Bots or Apps: Search for equivalent bots or third-party integrations within the Microsoft Teams App Store.
• Reconfigure Preferences: Customize your Teams notifications, themes, and layout to mirror your previous Skype experience.

2. Exporting Data Before January 2026

Challenge: Users may forget to back up or export their Skype data before the hard deadline for downloads. It can be the cause of permanent data loss.

Solution:

• Set a Reminder: Schedule a calendar reminder well before January 2026 to download your Skype history.
• Download Regularly: Even if you’ve already migrated, consider downloading your Skype export now as a backup.
• Using Automated Backup Tools: Employ email and chat backup solutions (like our data recovery and export tools) to automate saving chat histories.

3. Using Both Skype and Teams Until Retirement

Challenge: During the transition period, using both Skype and Teams can create confusion, duplicate notifications, and missed messages.

Solution:

• Set a Cutover Date: Internally define a “go-live” date when your team will fully switch to Teams.
• Configure Presence Settings: Disable Skype notifications or status messages once you’re fully moved to Teams.
• Communicate Clearly: Inform clients and colleagues about your preferred platform to avoid split communications.
• Redirect Contacts: Add a status message in Skype saying: “I’ve moved to Teams! Find me there.

How to Use Microsoft Teams After Migration – Basic Steps

1. Download Teams: Install Teams on desktop or mobile.
2. Login Process: Sign in with a Microsoft 365 Account
3. Access Teams and Channels: Collaborate in predefined channels.
4. Chat and Call: Use chat for instant messaging or start a video/audio call.
5. Schedule Meetings: Use the Calendar tab to organize meetings.
6. Share Files: Use the Files tab within each channel to share documents.
7. Use Apps and Bots: Explore integrations from the “Apps” section.

Final Thoughts

Switching from Skype to Microsoft Teams is a move towards a more advanced and integrated communication platform. Whether you’re using Skype for Business Online or on-premises, planning your migration carefully ensures minimal disruption and maximum productivity. With Teams, your organization is better equipped for hybrid work, real-time collaboration, and secure communication. Need help with backup or recovery during the transition? Our tools are built to support your journey.