How to Find Microsoft Exchange Server Address?

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Microsoft exchange server is a mail server that stores a large amount of information about any business, which is using a Microsoft application. It helps in the smooth functioning of emails, tasks, and calendars. But sometimes, the user may face an issue with the functioning of the Exchange server, therefore, leading to troubleshooting. So in this blog, we will discuss how to Troubleshoot the Exchange servers and how to find Microsoft exchange server addresses easily.

We need to find the Office 365 exchange server address because it will help in setting a new Outlook profile and resolve the connectivity issues which the user is facing. Let’s look at the steps involved in this.

To Locate Microsoft exchange server address

  1. Start the Outlook Application. Make sure the Outlook has an active connection with Exchange Server.  It will show its status as “Connected To Microsoft Exchange.” at the bottom of the screen.
  2. Now click the File option on the menu.
  3. Click Info> Account Settings>Account Settings
  4. Now, select the Exchange Account with the Server name you want to check and click Change
  5. In the Server Settings, the user can see the MS exchange online server address.

Sometimes users may also face the issue of connecting Outlook exchange server address with MS exchange servers so It would be best to do a Troubleshoot before solving the problem.

Also Read – Free Professional Methods For Exchange EDB Recovery

Easy ways to Troubleshoot Microsoft exchange server address

1.   Restart Outlook application

It is a simple way to resolve the connection issue. If restarting Outlook does not work, then restart your computer. The connection issue of the internet creates a hindrance. So, restarting Outlook will fix the connection issue due to minor connection problems. If this method does not work, then move to the next troubleshooting method.

2.   Disable Outlook Offline Mode

Generally, the users by mistake set the Outlook mode to offline, which stops emails from incoming and outgoing. So, users need to disable this option and then connect Outlook with Exchange.

  • Click the Send/Receive option on the menu.
  • Click on the Work Offline
  • The status of the Outlook will show ‘Trying to Connect’ from ‘Offline.’ After this process, the status will change to ‘Connected To Microsoft Exchange.’

3.   Run troubleshoot repair feature

  • Close the Outlook application and go to the Control panel.
  • Click Programs and Features.
  • Select Microsoft Office and click Change.
  • Click Repair and then select Continue.
  • Restart the computer after completion of this repair.
  • Run Outlook and check status.

4.   Recreate the OST file

This problem of Microsoft exchange server address is caused due to Corrupt OST files as well. So to counter this issue, the user needs to recreate the OST file in Outlook.

  • Open Control Panel, select the Mail
  • Click on Email Accounts.
  • Select the account and click Open File Location. It will redirect to the respective OST file.
  • Select the OST file then, right-click on it, and press the Delete
  • Start Outlook again. It will recreate the OST file and will allow connecting with Exchange Server.
  • As this problem is caused by Corrupt files so Use ScanPST.exe, This inbuilt utility repairs the PST file from minor corruption-related issues. Users can run the utility and scan the PST file. It will check for possible errors and will prompt the user to fix it if it finds any issue.

Note: The user will be able to run the files up to 2MB only. Moreover, Data integrity is hampered at times.

Alternatively, Use this Best OST to PST Converter to convert Corrupt OST files.

A smart way to deal with Exchange account server issues is to use an OST to PST Converter to convert OST to PST format.  It swiftly opens the Corrupt OST File and then converts it to PST. This utility can even convert Large-sized OST files. It offers various file formats like MBOX, EML, Some benefits of using a professional utility are:-

  • No loss of data occurs through this method.
  • Safe Conversion using the advanced OST to PST Converter.
  • Converts all exchange OST mailbox items including emails, contacts, calendars, attachments, drafts, notes, etc.
  • This Outlook OST to PST Utility comes with a simple yet user-friendly interface to make OST conversion easy.
  • Maintain data integrity & folder hierarchy during the conversion process.


The process to first find the Microsoft exchange server address and then troubleshoot is a daunting task. But it is very beneficial as it solves the problem of connectivity and communication-related issues. This blog will help users to synchronize the Exchange server. But the user must keep in mind to completely solve this problem, it would be best to use a utility that opens and converts the OST files.

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