Summary: If you are facing the OneDrive has stopped working error, the following article will prove to be helpful for you. Here, we will discuss why the error message occurs and how you can resolve this problem. Also, we suggest the most efficient way to prevent data loss during the error message.
Introduction
OneDrive is a cloud storage service provided by Microsoft. It allows you to access your files from virtually anywhere. You can save different file types, like doc, xlsx, ppt, etc., into this cloud storage platform.
You can also synchronize the OneDrive application in your Windows to the server and fetch the details. Apart from all the advanced features, sometimes, users encounter error messages. One of the most common error messages is the ‘OneDrive has stopped working in Windows 10 issue.’
Now, we provide the best solutions to this problem. But, before that, let us discuss why the error occurs.
Why Does the OneDrive has Stopped Working Error?
There are numerous reasons for this error message. We explain all the significant causes of the problem. Also, it is necessary to learn the root cause of the issue as it helps to identify the best solution to the problem.
- One of the biggest reasons the OneDrive account has stopped receiving emails is the lack of sufficient storage space.
- Interference of antivirus programs and Windows Firewall also causes the OneDrive failure issue.
- Sometimes, faulty account settings cause the OneDrive files not showing on another computer issue.
- Many issues occur when you use an outdated version of the OneDrive application. It is also one of the prominent reasons for the OneDrive error message.
These are the major reasons for the OneDrive issue. Now, it is time to learn what to do when OneDrive is not working?
How to Fix the Microsoft OneDrive has Stopped Working Issue?
Depending upon the cause for the error message, there are various techniques to resolve the OneDrive sync engine has stopped working in Windows 8.1, 10 issues. Below we discussed some of the most prominent.
#1. Restart the Microsoft OneDrive Application
If you are facing any OneDrive problem, the first thing you should do is close the application and restart it. Follow the below steps.
- Press the Ctrl+Shift+Esc key to open the Task Manager.
- Select the OneDrive application from the list.
- Click on the End Task button to stop the task.
- After terminating the task, close the Task Manager.
- Now, restart the OneDrive
If the OneDrive has stopped working problem is not resolved by the above methods, try performing the next technique.
#2. Link your Microsoft Account
- Go to the File Explorer in your system.
- Select the OneDrive option in the left section and right-click on it.
- After that, click on the Settings option
- Next, select the Unlink this PC option and confirm by pressing the Unlink Account option.
- After successfully signing out, search for OneDrive in the Windows search bar.
- Now, sign in to the OneDrive application using your Microsoft account.
#3. Reset Your MS OneDrive Account
Resetting the MS OneDrive account will bring all the settings to the default values. It is the most suitable way to fix the OneDrive has stopped working error.
- Press the Win+R key to open the run dialogue box.
- Type the following text in the given field and press the OK
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
- It will reset your OneDrive account to the default settings.
- Now, fill in the following text in the Run command.
- %localappdata%\Microsoft\OneDrive\onedrive.exe.
- It ensures that the OneDrive application is still on your PC.
#4. Modify the Windows Registry Editor
- Press the Win+R key to open the run command.
- Type regedit in the field and click on the OK
- Now, go to the following location.
- HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive
- Double click on the DisableFileSyncNGSC REG_DWORD Value Change the value data from 1 to 0.
- After saving changes, close the Registry Editor. Restart your PC and open the OneDrive.
#5. Disable Windows Defender and Firewall
Windows Defender and antivirus programs sometimes block OneDrive to establish a connection to the server. It led to the OneDrive account has stopped working. So, you need to turn off these programs. Follow the below steps to disable Windows Defender and Firewall.
- Click on the Start button and go to Settings.
- Choose the Update & Security option.
- After that, select the Windows Defender option. Click on the Open Windows Defender Security Center option.
- Now, switch to the Firewall & Network Protection option.
- Choose the Allow an app through the Firewall option.
- In the pop-up, press the Change Settings button. Scroll down the list and search for OneDrive.
- Opt for other options according to your requirement and click on the OK button.
#6. Update the OneDrive Application
- Click on the Start button and search for the Programs option.
- Now, choose the Add or Remove Programs option.
- In the Apps & Feature section, select Microsoft OneDrive and press the Uninstall option.
- After the uninstallation, download the OneDrive application from the Microsoft Store and install it.
- It will resolve the issue.
Above, we have mentioned the best solutions for the OneDrive error message. They will surely resolve the issue. However, sometimes, any fault in OneDrive results in data loss. In such a scenario, your precious data will get lost or corrupted and become inaccessible. Therefore, it is advised to backup your OneDrive data at a regular interval. But, you might be thinking, what is the best way to backup your OneDrive data?
Best Way to Backup OneDrive Items
DRS OneDrive Migration Tool is a highly recommended solution to backup OneDrive data to a local drive. You can download your complete cloud data into your system in the corresponding file formats. Moreover, the application allows OneDrive migration from one business account to another business account and Google Drive. Also, because of the interactive GUI, both beginners and advanced users can use the tool efficiently.
Conclusion
The OneDrive has stopped working issue is one of the most common issues. Depending upon the cause of the error message, there are many solutions to this problem. But, there are still chances of file corruption or data loss. The best way to deal with this issue is to backup OneDrive data using the professional OneDrive Backup Tool.
